Return & Policy 

Our returns policy lasts 30 days. No cash refund is permitted only exchange. If 30 days have passed since your purchase, we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Product in the original packaging bearing the original manufacture label may be returned six (6) months prior to expiration with the purchase receipt.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@maxwell.lk and send your item to: (point of purchase- Pharmacy or for online orders No. 32, Station Road, Dehiwala).

Sale items

Only regular priced items may be exchanged.  Sale items cannot be returned or exchanged.

Shipping returns

To return your product, you should mail your product to: (point of purchase- Pharmacy or for online orders No. 32, Station Road, Dehiwala)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.